Provider-submitted
The practice supplied the profile. We may moderate for completeness and policy, but the information has not been independently confirmed.
Transparent provider status
Every check should say what it proves.
A single “verified” badge can hide important differences. We separate profile source, identity, NPI, license, treatment capability, availability, payment, and sponsorship so patients can understand the evidence.
Current launch state
No public provider is labeled verified yet.
Practice submissions are privately moderated. If provider-submitted profiles are published before independent checks launch, they will be labeled clearly as provider-submitted and not independently verified.
The statuses we keep separate
NPI matched
Name and public NPPES information match the submitted NPI. CMS makes clear that issuance of an NPI does not validate licensure or credentials.
License checked
A named state-board source showed a specific license status on a specific date. The jurisdiction, type, date, and result must be visible.
Identity checked
An identity process matched the submitting person to the professional application. This does not prove clinical skill or treatment capability.
Treatment capability checked
A separate source supports a treatment claim, such as REMS status for a location or documented service capability. Exact criteria will be public before use.
Availability confirmed
The practice confirmed that a service or new-patient status was current on the displayed date. Availability can change quickly.
What payment never buys
A practice may later pay for a microsite, enhanced presentation, sponsorship, software, or a defined application/review service. Payment does not guarantee publication, approval, a clinical check, endorsement, organic rank, or a favorable result.
- Sponsored or featured placement must be labeled.
- Clinical and identity checks must use the same criteria for paying and non-paying applicants.
- Expired or restricted credentials cannot be kept “verified” by a current payment.
- No listing is called “best,” “top,” or “recommended because superior” based on payment.
What an NPI does not prove
An NPI is a healthcare identifier. It does not by itself prove an active license, board certification, hospital privileges, treatment capability, good standing, or clinical quality. Those are separate questions with separate sources.
Review CMS NPPES guidance →Corrections and challenges
Practices may ask to correct public business information or challenge a check. Material profile changes return to moderation. Verification methods, retention, renewal, and appeal procedures must be finalized before public verified badges or live verification fees launch.
Submit professional information